The Cross River State Enabling Business Environment Council Unified Grievance Redress Mechanism is a centralized platform designed for businesses and citizens to report complaints and regulatory challenges involving government Ministries, Departments and Agencies (MDAs) within the existing Service Level Agreement. Complaints are handled within 96 hours by the appropriate authority..
Click to lodge your complaint
This will help us route your complaint to the right MDA for prompt resolution.
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Citizens or Businesses can file complaints by using the Unified GRM platform.
You don’t need to register to use the portal. However, you must note your reference number per complaint so you can track all your complaints.
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Select the related MDA service issue
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Fill out your information and your detailed complaint
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Receive confirmation and email notification
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